Please go to our website and click under the "Products" tab on the main menu bar of our website, or click the "Order Here" button on the top right portion of the main menu bar, where you may start shopping from the available products listed.

Once you have placed your order, you will be notified via email of the confirmation of your order placed. When your order is shipped you will receive a notification with a tracking number for your convenience to track your shipment.

Once we receive your order, your shipment is generally shipped within 1–2 business days of placing your order. We do not ship on weekends or holidays.

When your order is shipped you will receive a notification via the email you provided on your order, with a tracking number for your convenience to track your shipment.

We only ship within the USA. We do not ship internationally.

All orders are shipped via USPS Ground Advantage with tracking. Your order will arrive based on when it shipped out, including any shipping time to your address.

You can track your order by checking your email for the shipping notification, which is sent to you automatically when your products ship out.

Shipping time will vary based on your address and various conditions out of our control. Please contact USPS for any concerns or questions about your shipment once your order has been shipped.

Our responsibility is to provide the products you paid for, package them properly, and hand your package to USPS, the delivery service you selected when you placed your order. Once USPS has taken possession of your package with an active tracking number, USPS is responsible for its delivery.

We are not responsible for delays, or for packages that are lost, stolen, damaged or unclaimed in transit, and we are not able to replace or refund orders in those cases.

If your package is lost, stolen or damaged, please file your claim directly with USPS using your tracking number at usps.com/help/claims.htm, or call 1-800-ASK-USPS (1-800-275-8777). Thank you for your understanding.

All payments are processed by our secure payment processor, and we accept all major credit cards. We never see or store your full card number.

If you have any questions about your payment not processing, please contact your bank regarding this matter.

All sales are final. We do not accept returns or exchanges.

Our products are ingestible herbal supplements. Once a product has left our control we cannot verify how it was stored or handled, or whether it was tampered with, and it can never be resold. For the safety of our customers, we are unable to accept any product back.

Damage, loss or theft in transit is handled by USPS — file a claim with them using your tracking number. If we shipped you an item you did not order, contact us within 24 hours of delivery through our Crisp Chat on any page of this website, or by email at info@peakherbalproducts.com, with your order number and a photo of what you received, and we will correct our error.

Yes. You may cancel, pause, skip or change your subscription at any time from your account, or by contacting us through Crisp Chat or at info@peakherbalproducts.com. Cancelling stops future orders. An order that has already been processed cannot be cancelled or refunded.