Refund Policy

All Sales Are Final

Our products are ingestible herbal supplements. Once a product has left our control we cannot verify how it was stored or handled, or whether it was tampered with, and it can never be resold. For the safety of our customers, all sales are final and we do not accept returns or exchanges.

Shipping Damage, Loss and Delivery Problems

Our responsibility is to provide the products you paid for, package them properly, apply the shipping label, and hand your package to USPS. Once USPS has taken possession of your package with an active tracking number, USPS is responsible for its delivery. We are not responsible for delays, or for packages that are lost, stolen, damaged, misdelivered or unclaimed in transit, and we are not able to replace or refund orders in those cases. Any such claim must be filed directly with the carrier using your tracking number. You can file a USPS claim at usps.com/help/claims.htm or call 1-800-ASK-USPS (1-800-275-8777).

Subscriptions

You manage your own subscription through your subscription account on our website. You may start, pause, skip, change or cancel it there at any time. Cancelling stops future orders. An order that has already been processed cannot be cancelled or refunded.

Questions

Chat with us on any page of our website, use our contact form, or email info@peakherbalproducts.com.