Subscription Cancelation Policy

Subscription Cancellation Policy

This policy applies to subscription and recurring orders placed with Peak Herbal Products, a brand of KEEPYOURFOCUS, LLC.

How Your Subscription Works

When you enroll in a subscription, your order repeats automatically at the delivery interval you selected, and your payment method is charged for each order at the price then applicable to your plan. Your subscription continues until you cancel it. We send an order or renewal notification by email for each recurring order to the address on your account. If the price or terms of your plan change, we will notify you in advance and you may cancel before the change takes effect.

Cancelling, Pausing or Skipping

You may cancel, pause, skip or change your subscription at any time, with no cancellation fee and no minimum number of orders. You can do this from your account on our website, or by contacting us through the chat widget on any page of our website, through our contact form, or by email at info@peakherbalproducts.com.

Cancellation takes effect for orders that have not yet been processed. To be sure a change applies to your next delivery, make it before that order is processed. An order that has already been processed cannot be cancelled, and as stated in our Refund Policy, all sales are final.

Failed Payments

If a recurring payment fails, we may retry the charge. We may suspend or cancel a subscription after repeated failed payments.

Refunds

Cancelling a subscription stops future orders. It does not refund an order that has already been processed. Please see our Refund Policy for full details.

Questions

Chat with us on any page of our website, use our contact form, or email info@peakherbalproducts.com.